RPA, a relatively new kid on the block, is still evolving the delivery rhythm and critical paths that maximise its impact. Clients, vendors and service providers are continually testing approached driven by internal culture, process maturity and ecosystem inspirations. Broadly, the intent is identify the processes, fine-tune and prioritise those and then feed those to delivery lifecycle before being operationalised. Question that confronts us is whether to adopt conventional upfront planning vs contemporary iterative plan-and-build as two ends of the spectrum to a hybrid of something in between.
While working with small-medium size businesses, the approach that we tested and honed over time a strategy that we call 'Iteratively linear'. An upfront fixed budget process assesment and qualification phase that feeds to an iterative build-test-review phase maximises the efficiency and minimises the execution risk.
A leaner well-planned process assessment exercise, where we bring in a customisable assessment criteria, helps process SMEs layout the levers critical to their success. This forms the DNA for everything that follows in the execution. A prioritised backlog, a co-located build team, an iterative build/review rhythm helps delivery RoI with confidence.