Privacy Policy

Spectar Group

Privacy Policy

At Spectar Group Pty Ltd, we are committed to providing you with quality services. This privacy policy outlines our responsibilities in managing your Personal Information and ensuring your privacy is protected.

We adhere to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern how we collect, use, disclose, store, and secure your Personal Information. You can obtain a copy of the APPs from the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal Information refers to any data or opinion that can identify an individual. Examples of the types of Personal Information we collect include names, addresses, email addresses, phone numbers, and fax numbers.

We gather this information in several ways, including through interviews, correspondence, telephone conversations, email, our website www.spectargroup.com, third-party sources, publicly available media, and cookies. Please note, we cannot guarantee the privacy policies of third-party websites or sources linked to our site.

We collect Personal Information for the primary purpose of providing services to you, offering information to clients, and conducting marketing activities. Additionally, we may use your information for secondary purposes directly related to the primary one, where you would reasonably expect such use or disclosure. You may opt out of our marketing communications at any time by contacting us in writing. When we collect your Personal Information, we will explain why and how we plan to use it, wherever appropriate.

Sensitive Information

Sensitive Information, as defined by the Privacy Act, includes data regarding an individual’s racial or ethnic background, political opinions, religious beliefs, trade union membership, criminal record, and health information.

We only use Sensitive Information:
  • • For the primary purpose for which it was obtained.
  • • For a secondary purpose directly related to the primary purpose.
  • • With your explicit consent, or where required by law.
Third Parties

Whenever feasible, we collect Personal Information directly from you. However, in some instances, we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us.

Disclosure of Personal Information

Your Personal Information may be disclosed under certain circumstances, including:
  • • To third parties where you have provided consent.
  • • Where disclosure is required or authorized by law.

Security of Personal Information

We take reasonable measures to protect your Personal Information from misuse, loss, and unauthorized access, modification, or disclosure.

When Personal Information is no longer needed for the purpose it was collected, we will take reasonable steps to either destroy it or de-identify it permanently. However, certain data, such as client files, may be retained for a minimum of seven years.

Access to Your Personal Information

You have the right to access the Personal Information we hold about you, subject to certain exceptions. If you wish to access or update your Personal Information, please contact us in writing.

Spectar Group Pty Ltd does not charge a fee for access requests; however, we may charge an administrative fee for providing copies of your Personal Information. To protect your privacy, we may request identification before releasing any information.

Maintaining the Quality of Your Personal Information

It is essential that your Personal Information is accurate and up to date. We will take reasonable steps to ensure that your information is correct. If you believe that the information we hold is inaccurate or out of date, please notify us promptly so we can update our records.

Privacy Policy Updates

This policy may be updated periodically and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact us at:

Spectar Group Pty Ltd
313/530 Lt. Collins St. Melbourne, VIC, 3000 admin@spectargroup.com 03 9909 7101

This privacy policy reflects our ongoing commitment to protecting your privacy and managing your Personal Information responsibly.